Shippng Policy
ARNAVIRA GENERAL SHIPPING INFORMATION
We process and ship orders on the same day for orders placed before 11 AM.
Order placed on Friday night, Saturday, Sunday, major holidays and or company closures will not be fulfilled until the following working day.
The estimated delivery time is 2 to 5 working days post shipping. It does not take into consideration any issue the shipping carrier may have with the package. Please do not hesitate to contact us if you believe there is an issue with your tracking, and we will do our best to help.
We provide Free Shipping for Prepaid orders.
Every fulfilled order will automatically receive a tracking confirmation within 3 working days (contact us if you don't see this after 3 working days).
If your order is returned to us due to incorrect shipping information or refusal,you will be given a choice of either:
- Refund or Reship
Note: A Minimal Shipping Fees will be charged for re-shipping. In-case of refund, A Shipping Fees will be deducted from the refund amount as per the product category.
Cancellation Policy:
You can cancel your order before the product has been shipped. Your entire order amount will be refunded.
In case the item you have ordered has been shipped but has not yet been delivered to you (Only because of courier issues), you may still opt for refund.
Your refund will be processed once we receive the originally ordered item back from the courier.
Orders can be cancelled by Arnavira in a Rare case scenario like
- If courier service is not available on the pincode
- If ordered item is not in stock